APA Telephone Policy / Nurse Advice Line

Thursday, July 29, 2010 -

We've recently made some changes to our telephone policy and nurse advice line that help us provide services to you based on urgency of need. In addition, we've put together some "Tips for Calling Our Office" which outlines our phone policies regarding making appointments, using our nurse advice line, requesting prescription refills, what to do when the practice is closed, and how best to communicate with a provider. We encourage all patients / parents to review this new information on the Phone Directory page of our website.